Here at Plymouth Auction Rooms we have been doing lots of virtual valuations via email, WhatsApp and over the phone. Recently we had a lady from Totnes who had various family heirlooms. She was unable to travel to come and have an in-person valuation at the Saleroom, and so instead auctioneer Paul Keen did a FaceTime valuation with her.
This new way of valuing worked effortlessly and meant we were able to give her a valuation as she showed us all the items, in the same way we would have had we been at the house with her.
After the valuation, we advised her on how to bring the items in and were able to make an appointment for her to come along to the saleroom so we could process her treasures ready for auction.